Inside MRO

Jenny Rogers (Washington)
1. Ratchet Wrench Manufacturer: Armstrong Industrial Hand Tools Applications: The Flex Head Ratcheting Torque Wrench allows for a 10-deg. ratcheting angle, making it usable in more confined areas. Specifications: The ratcheting torque wrench is made of hardened steel with chrome plating. A locking collar prevents the scale settings from changing during work.

By Jens Flottau
BA Engineering preps for 787 and A380s, seeks synergies with Iberia

Elyse Moody (New York)
The Dutch defense ministry has been increasing its work with industry, as evinced by last year's public-private partnership agreement with DutchAero Services at Woensdrecht. It not only secured maintenance of the Royal Netherlands Air Force F-16's Pratt & Whitney F100 engines, but it also aimed to attract third-party customers for F100 engine MRO work as well as future work on other engine types.
MRO

Jenny Rogers (Washington)
1. Spicing It Up Manufacturer: Airbus Applications: Airbus's Space Innovative Catering Equipment (Spice) should be available for aircraft deliveries in the early 2020s. Specifications: The system includes foldable service carts and has a weight savings of 400-600 kg (881-1,322 lb.). www.airbus.com/innovation/well-being/inside/spice/ Link 610

Jerome Greer Chandler (Anniston, Ala.)
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By Paul Seidenman
In the arcane world of airline technical services purchasing, the dynamics are changing along with the economics of the industry.

Lee Ann Tegtmeier (Santiago, Chile)
Alejandro Fischer Director for planning and fleet diagnosis, LAN Airlines Birthplace: Santiago, Chile Education: Industrial civil engineering, Universidad Catolica de Chile Career: Contracts and guarantees senior manager at LAN (2006-08); supplies and logistics senior manager (2008-10); development director (2010-May 2012).

By Paul Seidenman
Materials advancements promise next-gen engine energy efficiency

Lee Ann Tegtmeier
Do you ever wonder whether you have too many electronic devices? In my case, keeping my mix of work and personal Blackberrys, iPhones, iPads and laptops charged and continually available seems redundant sometimes. I very much appreciate how Apple has simplified electronic media and data usage—allowing me to easily update it, sync it between multiple devices simultaneously, and back it up in a cloud with a simple click. Given all of the log-ins and passwords we have to remember, using one in a secure environment to complete multiple tasks quickly is simply a joy.

Jenny Rogers (Washington)
1. Learning the Ropes Supplier: Aviation Training Academy Applications: Aviation Training Academy's new Self-Fueling Online Training Course results in a Self-Fueling Operations Certification designed for fixed-base operators, corporate flight departments, municipalities, fueling agents and line service technicians.
MRO

By Paul Seidenman
For North American widebody airframe MROs, the market dynamics are changing, as vendors' focus shifts to the midsize Boeing 767 and Airbus A330 families and away from the 747, whose maintenance has evolved into a niche business.

Heather Baldwin
There are two types of strategies when it comes to safety. The first can be implemented by a verbal or written command, such as a change to a reporting procedure or a new training program. The second requires a change in human behavior—a far more difficult undertaking. Human factors initiatives tend to fall squarely into this second bucket.
MRO

Jenny Rogers (Washington)
1. Building the Base Supplier: Teradata Applications: Teradata offers both blanket data warehousing and pre-built logical data models designed for the airline industry. Think of it as the difference between buying a physical warehouse and buying the warehouse with pre-cut, industry-specific shelves in it, says Peeter Kivestu, Teradata's director of travel industry and marketing solutions.
MRO

By Sean Broderick
The projected three-year market for heavy maintenance visits (HMV) and C checks on Airbus A330-series widebodies is among the smaller of those tracked for major airframes, but it remains attractive at just more than $1 billion, split nearly evenly between -200 and -300 models and concentrated among a handful of carriers.

Bob Trebilcock (Keene, N.H.)
You can't manage what you can't measure. That dictum is repeated so often, that you may tune it out. But performance metrics and key performance indicators (KPI) are a critical component to a lean MRO or Six Sigma initiative.

Jenny Rogers (Washington)
1. The Aircraft Converter Supplier: Aeronautical Engineers Inc. (AEI) Location: Miami

Henry Canaday (Washington)
In the coming years, aircraft maintenance data will likely shift to cloud storage, which is simply a much more economical way of storing, sharing, managing and using data.

By Sean Broderick
Washington Impact of Fuel-Tank Rule Deadline Extensions Unclear

Mario Pierobon (Lucerne, Switzerland)
Lucerne, Switzerland From Test Flights To Fees Concerns In an industry as dynamic and as driven by technological innovation as aviation, it is only natural to witness an evolution of the regulatory framework. Europe, of course, is not immune and, even if most of the recent regulatory efforts have been in the field of flight operations, the maintenance and engineering component of the aviation business also has had to adapt to a set of regulatory changes.

By Jens Flottau
What started as routine maintenance for Transaero Airlines turned into an MRO acquisition. The Russian airline had chosen Shannon Repair Services (SRS) to refurbish its aircraft to make them Wifi-enabled, but subsequently decided to invest in the MRO and take it over. The move is giving Transaero access to another in-house maintenance base.

Kristin Majcher
1. Quantum Leap Distributor: Component Control Applications: Quantum Control software offers modules for inventory management, purchase orders, requests and management, receiving, vendor quotes and more.
MRO

By Sean Broderick
With a record year in the offing for 2012, the three-year worldwide market for overhauls of International Aero Engines V2500 medium turbofans is expected to top $6 billion, half of which will come from carriers in the U.S., China and the U.K.

Henry Canaday
Aviation financiers and manufacturers remain strongly interested in consolidating maintenance, even if the process seems slow at times.
MRO

Heather Baldwin
In the quest to reduce errors and improve safety, managers too often focus on the wrong questions. They ask things like, “How can we reduce our incident rate?” and “How can I get workers to pick up debris on the shop floor?” What they should be asking is something like: What is keeping technicians from doing what they already know is right?
MRO

Lee Ann Tegtmeier (Vilnius)
Avia Solutions Group Chairman Gediminas Ziemelis talks about how the fast-growing company primarily targets the 300 airlines within a 3-hr. flight of its headquarters in Vilnius, Lithuania, but operates from 40 locations worldwide.
MRO