The needs of large airline (>300 tails) MRO systems is quite different from small and regional operators. First, large airlines tend to have many acquisitions that must be brought into the fold without disrupting MRO integrity. This means maintaining security and functional continuity while supporting multiple operating certificates.

Large operators are also much more dependent on real-time, online access to MRO data, having largely migrated away from paper systems. Thus response time, reliability, and resilience are three additional key features that require close attention, which may involve selection between premises- and cloud-based operations.

Knowing what questions to ask prospective MRO providers gets more than 50% of the way to making a good choice. Download this FAQ to learn more.